Job Description:
At Deline Media group of companies, we are seeking a motivated and experienced Medical Billing Team Lead to join our growing team! In this role, you will be responsible for overseeing the day-to-day operations of our medical billing department, ensuring accurate and efficient claim submission, maximizing collections, and leading a team of medical billing specialists.
Duties and Responsibilities:
- Supervise and mentor a team of billing specialists, providing coaching and guidance to ensure efficient and accurate billing practices.
- Oversee the entire billing process, including eligibility verification, coding, claim submission, and follow-up on denied claims.
- Ensure adherence to all HIPAA regulations and company billing policies.
- Analyze billing reports and identify areas for improvement in efficiency and accuracy.
- Implement and maintain quality assurance processes to ensure accurate coding and claim submission.
- Resolve billing discrepancies and communicate effectively with patients, providers, and insurance companies.
- Train new staff on billing procedures and company policies.
- Manage team workload and prioritize tasks to meet deadlines.
- Stay up-to-date on industry trends and best practices in medical billing.
- Participate in performance reviews and provide constructive feedback to team members.
- Monitor team productivity and quality, ensuring that team members meet or exceed key performance indicators (KPIs).
- Oversee the follow-up process for outstanding insurance claims, ensuring that claims are resolved efficiently and in compliance with company and regulatory guidelines.
- Analyze trends in claim denials and delays, and work with the team to develop strategies to improve claim acceptance rates.
- Identify areas for process improvement within the claims follow-up process, and collaborate with management to implement best practices and optimize workflow.
- Ensure that the team adheres to standard operating procedures (SOPs) and maintains compliance with industry regulations.
- Regularly review and update process documentation to reflect changes in policies or procedures.
- Prepare and present regular reports on team performance, claim status, and other relevant metrics to senior management.
Qualifications and Requirements:
- Bachelor’s degree in Business, Accounting, Finance or equivalent
- Minimum 4 years of experience in medical billing and coding.
- Proven leadership experience in a medical billing industry.
- Proficient in medical billing software and Electronic Health Records (EHR) systems.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong analytical and critical thinking skills.
- Ability to motivate and inspire a team.
- Experience with Microsoft Office, including Word, Excel, Access, and PowerPoint (Must have)
- Advanced Microsoft Excel skills (VLOOKUP, functions, etc.) (Must have)
- Strong analytical skills and experience with data analysis and reporting. (Must have)
- Ability to work in a fast-paced and collaborative team environment and provide excellent oral and written communication skills. (Must have)
- Strong problem-solving skills, a continuous improvement mindset, and resourcefulness.
- Ability to work independently and manage multiple projects simultaneously
- Detail-oriented with strong organizational skills.
Why Join Us?
- Get a chance to contribute and get recognition from Day 1.
- Work 5 days a week (Enjoy work-life balance).
- A fun-loving yet professional atmosphere that prioritizes employee well-being.
- Enjoy our cafeteria and a cutting-edge gaming zone.
- A friendly, Supportive, Professional and achievement-oriented management team.
- Company-sponsored training, workshops, educational opportunities, development and career growth opportunities.
Perks & Benefits:
- Market Competitive Salary.
- Inclusive health insurance plans for entire families, covering outpatient, inpatient, and maternity care.
- Provident Fund.
- Paid leaves: 30 paid leaves in a year
- Fuel Allowance
- Gratuity
- EOBI
- Public Holiday Allowance.
- Employee Referral Bonus.
- Annual Salary Reviews.
