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Overview
The creation of a healthcare-focused conversational chatbot stands as a pivotal advancement in patient-centric healthcare solutions. Utilizing an extensive repository of health-related data, this cutting-edge technology delivers personalized diet plans, weight management guidance, and forecasts for daily activities tailored to individual patients. By harnessing advanced data analysis and prediction techniques, the chatbot offers patients customized and effective healthcare recommendations.
Challenges
Lack of Personalization:
- Conventional healthcare lacks tailored advice, leading to ineffective outcomes and patient disengagement.
Limited Accessibility:
- Delayed guidance due to difficulties in promptly accessing healthcare professionals
Missed Shopping Opportunities:
- Viewers can’t easily buy products seen in videos, resulting in lost revenue.
Reactivity:
- Healthcare often addresses issues after they’ve emerged, lacking preventive measures.
Solution
Robust Reporting Tool:
- Create a tool for precise analysis of support performance, lead generation, and missed opportunities.
AI-Driven Sales Evaluation:
- Develop AI module to assess sales quality by comparing with base script using NLP.
- Analyze calls’ context and adherence to scripted conversations.
Optimized Insights:
- Utilize AI and call data to pinpoint missed opportunities and refine sales strategies.
Development Process
Research
Planning
Designing
Development
Maintenance
Tools/Technologies
Team & Role
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The project leverages a robust technology stack to ensure efficient
performance and reliability.