Role Overview:
The HR Operations Executive is responsible for the accurate and timely execution of core HR operational processes, including payroll, attendance management, employee insurance administration, HR reporting, compliance monitoring, and employee facilitation.
The role requires strong operational ownership, attention to detail, data accuracy, confidentiality, and proactive coordination to ensure HR processes are executed efficiently and in line with organizational policies and defined timelines.
The role requires strong operational ownership, attention to detail, data accuracy, confidentiality, and proactive coordination to ensure HR processes are executed efficiently and in line with organizational policies and defined timelines.
Key Responsibilities:
- Execute the monthly payroll cycle, ensuring accurate incorporation of attendance, leaves, deductions, adjustments, overtime, and other applicable payroll inputs.
- Perform payroll validation and reconciliation, identify discrepancies, and ensure timely resolution prior to payroll closure.
- Manage employee attendance and leave records through the HRIS, including missed punches, shift timings, regularizations, and related attendance exceptions.
- Monitor attendance and leave compliance, identify recurring irregularities or policy deviations, and escalate material concerns where required.
- Ensure attendance and payroll-related data is finalized accurately within defined monthly cut-off timelines.
- Prepare and maintain periodic HR operational reports covering payroll, attendance, absenteeism, leave utilization, employee data, and other relevant HR metrics.
- Analyze HR operational data to identify trends, discrepancies, compliance gaps, and areas requiring management attention or corrective action.
- Coordinate employee in-patient insurance administration with the designated third-party provider, including employee and dependent additions, deletions, amendments, hospitalization approvals, reimbursements, and case follow-ups.
- Maintain visibility on pending insurance cases and ensure timely coordination between employees and the insurance provider through case closure.
- Serve as a primary point of contact for employee queries relating to payroll, attendance, leave, insurance, HRIS, and other HR operational matters.
- Provide accurate and policy-aligned guidance to employees while ensuring timely resolution of routine HR operational issues.
- Maintain complete, accurate, confidential, and audit-ready HR operational records and supporting documentation.
- Coordinate with internal stakeholders and external service providers to ensure timely completion of HR operational activities and resolution of process dependencies.
- Identify recurring operational gaps, employee pain points, or process inefficiencies and recommend improvements to strengthen controls, service delivery, and operational effectiveness.
Functional Success Metrics
- Timely and accurate completion of monthly payroll.
- Accuracy of payroll inputs, validation, and reconciliation.
- Timely closure and accuracy of attendance and leave records.
- Reduction in unresolved attendance and payroll discrepancies.
- Adherence to attendance and leave policies.
- Accuracy and timeliness of HR operational reporting.
- Timely processing and closure of employee insurance cases.
- Turnaround time and quality of employee query resolution.
- Accuracy and completeness of HR operational records.
- Adherence to defined HR processes, controls, and timelines.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Management, or a relevant discipline.
- 3–5 years of relevant experience in HR Operations, with hands-on responsibility for payroll, attendance management, employee records, and operational HR processes.
- Demonstrated experience in payroll processing, validation, reconciliation, and monthly payroll closure.
- Strong practical experience in attendance and leave management, including compliance monitoring and exception handling.
- Experience working with HRIS, attendance management, or employee management systems.
- Practical exposure to employee health/in-patient insurance administration and coordination with third-party providers.
- Strong working knowledge of Microsoft Excel and HR reporting.
- Sound understanding of HR operational controls, documentation, employee data management, and compliance requirements.
Key Competencies:
| Technical Competencies | Behavioral Competencies |
|---|---|
| Payroll Processing & Reconciliation | Accountability |
| Attendance & Leave Management | Attention to Details |
| HRIS Management | Problem Solving |
| HR Reporting & Analytics | Communication Skills |
| Microsoft Excel | Team Work |
| Employee Insurance Administration | Customer Focus |
| HR Documentation & Record Management | Discipline & Punctuality |
| Data Validation & Compliance Monitoring | Professionalism |
| Employee Query Management | Adaptability |
| Operational Process Management | Initiative |
Why Join Us?
- Get a chance to contribute and get recognition from Day 1
- Work 5 days a week (Enjoy work-life balance)
- Modern work environment
- A friendly, Supportive, Professional, and achievement-oriented management team
- Competitive Salary and Benefits, professionally run HR team
- An opportunity to learn new things every day
Perks & Benefits:
- Market Competitive Salary.
- Fuel Allowance.
- Medical OPD & IPD
- Health Insurance.
- Provident Fund.
- Paid Leaves.
- EOBI.
- Public Holiday Allowance.
- Employee Referral Bonus.
- Annual Salary Reviews.
